When returning all products purchased, if the procedure has been followed and the products are in new and unused condition, we will trigger a refund to you of the full purchase amount plus shipping costs within 14 days following our receipt of your cancellation. Please note that for our mutual safety, we are unable to place orders for you. Welcome to the Foot Locker Contact Center! If you send it via post, you may send your letter to: Our brands and intellectual property rights are very important to us. Can you tell me if my local Foot Locker store has the product I want. It makes a difference whether the product (s) have already been sent to you or not. However, we must have a justified reason for doing so. Please be advised that due to the large number of requests we get on a daily basis, it is impossible for us to respond back to each and every request. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device. New Balance x Black History Month. Placing an order via our website is easy and consists of the following steps: We are entitled to refuse or cancel your order. Browse our opportunities and apply today to a Foot Locker Personalabteilung position. the product (s) is not available or in stock; if this is so, we will inform you as soon as possible and will not process the order; your invoice information is not correct or is impossible to verify; we have reason to believe that your order or payment is fraudulent; there is suspicion of credit card or debit card fraud; we cannot deliver to the address stated by you; we have reason to believe that you are not an end user and/or consumer; make another delivery attempt at a later date; or, deliver your parcel at a local pick up point. Although we would regret this very much, under our voluntary customer satisfaction policy you are entitled to cancel your order. When returning only part of an order, if the procedure has been followed and the product (s) is in new and unused condition, we will only trigger a refund to you of the value of the product (s) without the shipping costs. See More. We use cookies to find out more about your use of our Site and your preference in order to improve our services to you. 2. Foot Locker has launched its first Canadian Community Power Store in Vancouver with another one coming to Toronto and this follows openings of the power stores in Detroit, Philadelphia, New York, London, Compton, Liverpool, and Hong Kong. COVID19 Updates Festive Updates Shipping and Delivery to include several pictures of the product (s) clearly showing the defect and overall state of the product (s). We only sell our product (s) to end users and/or consumers with a valid address in the countries that we officially ship to in which we deliver our product (s). Shop the Collection. Factual and specific rules such as delivery costs, delivery times but also the regions where we do or do not deliver our product (s) to can all be found on our website under our Frequently Asked Questions (“FAQ”). 1. Who can order product (s) via the website? Browse all Foot Locker locations in Hong Kong, Hong Kong to get the latest sneaker drops and freshest finds on brands like adidas, Champion, Nike, and more. Where we are unable to deliver to your address, we may: The times of delivery mentioned by us are only indications and are not guaranteed. In the case of a well-founded claim under the warranty, we will refund you the purchase price. Unfortunately, it is not yet possible to ship our online product (s) to every country or region. 8. » Contact us 800 931 511 The use of the website and all the orders, purchases and other transactions via the website are subject to your local law, also if an obligation is performed fully or partially abroad or if you reside in another country. Country/ Region: Hong Kong. Apply for Sales Associate - Part Time job with Foot Locker in Yuen Long, N.Territories, Hong Kong. Your sneaker store in Hong Kong, 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon » You are always welcome! We call this “force majeure”. Important: once you have accepted the parcel (without reporting any damage to us), the risk of loss, damage or reduction in value of the product (s) is at your expense and risk. We reserve the right to refuse the sale of our product (s) to other retailers or bulk buyers. These rights do not only include all product (s), service and corporate names used, but also texts, images, illustrations, design of the website and logos. » Contact us 800 931 511 » Contact us 800 931 511 Foot Locker - Hong Kong Apply for Sales Associate - Part Time job with Foot Locker in Hong Kong, Hong Kong. We list them below: search for the product (s) you would like to order via the menu or the search function; add the product (s) you like to order to your shopping cart by clicking on ". Stick the return label that was sent along with the original shipment on the parcel that you return or go to the Customer Service Team for more information on how to obtain a new return label. Welcome to the Foot Locker Contact Center! 12/F Rays Ind Bldg 71 Hung To Rd Kwun Tong, Kowloon, Hong Kong. We use cookies to give you the best experience on our website. Below you will find our contact details for Singapore, Malaysia, Hong Kong and Macau. We try to inform you about any delays, in so far as possible. However, Foot Locker is responsible for the damage resulting from the inadequate performance in the case of: 1. intent or wilful recklessness of Foot Locker itself and/or its management; and. Finally there are a number of general standard rules which are important to note. Of course we are very pleased that you decided to order our product (s). The signature confirms that the courier has received the product (s). Nike Air Force 1. What is my warranty if the product (s) is defective? possess the properties that are necessary for normal use of the product. Important: if only part of an order is returned, the shipping costs are not refunded. How does the delivery of my product (s) work? Einzelhandelsumsatz at Foot Locker Einzelhandelsumsatz at Foot Locker It is important that you follow the guidelines below when returning the product (s): Important: the parcel must be properly closed and taped. In so far as permitted by law, we are not liable for any damages as a result of late delivery. Welcome to Help Centre! Buy & Pick Up In Store. You may, for instance, try on clothing or shoes for size but you may not wear them. Foot Locker - Hong Kong Hong Kong 1 Kowloon Park Drive, Tsim Sha Tsui, Kowloon : Your sneaker store in Hong Kong » Große Wide selection & top assistance You can consult the “Rules of the Game” online, download and print them or request them by email from our customer service team. Promotions or discounts on the website cannot be used in combination with other promotions, offers or discounts. Important: it is important that you check the parcel at the time of receipt. Einzelhandelsumsatz at Foot Locker Einzelhandelsumsatz at Foot Locker In the unlikely case that we do not fulfil our obligations with you correctly, we are, to the extent permitted by law, only responsible for the direct damage resulting from it up to the maximum amount that you paid for the product (s) concerned. In the event of return by courier: have the courier place his/her name and signature on the appropriate part of your return label and keep this part for your own administration. For example, the suppliers of the product (s), photographers and copywriters. Apply for Assistant Manager job with Foot Locker in Nanaimo, British Columbia, Canada. Examples of situations in which we can refuse an order or cancel a purchase include, but are not limited to: In the above cases, , to the extent permitted by applicable law we are not liable for damages or costs as a result of the refusal or cancellation of your order. Other websites may contain links or frames to our website. … 14.What other rules of the game are there? Not all product (s) and offers that are offered on our website are also available in Foot Locker stores and vice versa. It may always happen that we are unable to meet our obligations because something happens beyond our control. Please note that for our mutual safety, we are unable to place orders for you. Newest trends Lots of brands Free shipping from £25 in the event of a return to a Foot Locker store the refund is paid in cash, unless the original payment was made by credit card (in that case the refund is paid in the same way); be free of defects at the time of delivery; comply with what has been agreed upon, what is stated in our offer; and. You may only unpack the product (s) in so far as this is necessary to be able to assess the size, nature, characteristics and working of the product (s). I want to cancel my order; what must I do? You may contact our Customer Service Team by telephone, email and post. Please check our website for the countries and regions where we do ship our product (s) to. to state clearly to us what the defect or problem with the product (s) is; and. We would like both you and us to handle these rights with due care. New Balance 57/40. If the product (s) is worn or damaged, we reserve the right to come back to you as to the re-sell value of the product (s). 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